Neil Kealey
After almost 20 years at OneFamily, Neil is an expert at predicting what our customers need. He is passionate about working for a mutual and is always looking for ways to put our customers first.
Drawing on his extensive experience of supporting vulnerable customers, Neil advocates on behalf of customers with different access needs by identifying where changes could be made both on- and offline to improve their experience.
As a busy parent, it’s easy to lose sight of distant things like the impending maturity of Child Trust Funds. Customer Experience Analyst Neil Kealey writes how you can help your child with their Child Trust Fund as it matures.