Supporting our customers
We’re owned by our members for our members. This means we don’t have shareholders to pay, so we can reinvest our profits for good.
Our Inspiring Better Futures vision underpins our commitment to supporting our members and customers, creating an inclusive and diverse work environment and making a real difference in our communities.
Whether it’s offering affordable and accessible products to suit all types of savers, supporting our members with education grants, or giving back to our communities through charity partnerships and volunteering, our vision is at the heart of what we do.
We're proud to have:
Apply for a Young Person's Education Grant
The costs of education and training can be a barrier to many young people and their families. This is why we offer OneFamily customers the opportunity to apply for a Young Person's Education Grant of up to £250 to help meet these costs, when they would otherwise struggle without financial assistance.
There are two rounds of Young Person's Education Grants per year.
In each round, applications open one month before the draw takes place.
Grants are awarded following a randomised draw.
We've made some changes to how we run our Young Person's Education Grant draws
- From 2025, draws will be run twice per year
- The application window will open for one month ahead of each draw. Please check this page to find out when applications for the next draw will open
- We've extended the eligibility criteria, so applications can now be made on behalf of recipients that are aged 11-19 at time of application
- Each application will entitle applicants to be entered into one draw. However, unsuccessful applicants may reapply for future draws
- Unfortunately, we are unable to enter into correspondence about individual applications, except when we require additional information to support an application
The Young Person's Education Grant application window is currently closed
The next application window will be open between 1 - 31 March 2025.
Frequently asked questions
Thinking of applying for one of our Young Person’s Education Grants? Here’s what some of our grant recipients have to say...
“My son is over the moon with his tools and can’t wait to start work! It has also taken the pressure off us to find the funds to start him off, knowing that it’s not just an apprenticeship, but the start of his career and his future. Thank you!”
“We are so pleased to be given the opportunity to apply for the grant and delighted to be receive it. It is a wonderful idea to encourage and support our young people.”
Find out about the great work our charity partners are doing within our communities.
We provide long-term value to our members through our products, services and member benefits.
Our Inspiring Better Futures vision underpins our commitment to do the right thing at every level for our members, communities and the world.