We’re very sorry but our website will be unavailable from 8pm Friday 22nd November until Saturday 23rd November due to a planned systems upgrade. This means you won’t be able to access your online account, new product services or contact our team during this time. We’re sorry for any inconvenience that this causes.

OneFamily Bereavement Notification Form

We are very sorry to hear about your loss. To help make things easier during this time, you can notify us online by completing the form below. We will be in touch shortly to let you know what happens next.

To complete this form, you will need to know the following:

  • The Name, address and date of birth of the deceased
  • The policy number
  • The date of death
  • Your address and contact details, or
  • The address and contact details of the personal representative, sometimes referred to as the Claimant, Beneficiary or the Executer, who will be dealing with the claim or estate

Policy Details

Please provide us with details of the deceased customers account and policy number if you have them.

All fields marked with an * are mandatory.

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By providing your details you are giving us consent to contact you with death notification process information.

Read the OneFamily Privacy Notice.