How do I notify you of a death?
Please contact our customer services team and we'll do whatever we can to help.
To make this as easy as possible, you can complete a notification form online.
Alternatively, log into your online account to send us a secure message, call us on 0344 8 920 920 or use our Contact us page to get in touch.
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Unmarried co-parents can now claim Bereavement Support Payment
A recent change in the law means that unmarried parents who had been living together can now make a claim for Bereavement Support when their partner dies.
Bereavement support
At OneFamily, we understand the impact losing a loved one can have and recognise that bereavement affects everyone in different ways