We’re very sorry but our website will be unavailable from 8pm Friday 22nd November until Saturday 23rd November due to a planned systems upgrade. This means you won’t be able to access your online account, new product services or contact our team during this time. We’re sorry for any inconvenience that this causes.

Equity release

OneFamily Advice - our equity release advice service - is closed to new business from 16 August 2024.

If you have an existing enquiry with OneFamily Advice, you can call us on 0800 144 8244.*

*Lines are open Monday to Friday 9am to 5.30pm. Calls may be recorded and monitored for training purposes. Calls to freephone numbers are free from UK landlines and personal mobile phones. With business mobiles the cost will depend on your phone provider. If you'd like to know more, please ask your provider.

Calculate equity release